The solution that transforms the relationship between your company and its clients
Reasons you should use the PTK-implemented ZOHO CRM solution?
Improve the way you drives sales, manage marketing activities and provides customer service. ZOHOCRM is a Customer relationship management (CRM) system that is fully integrated. With Zoho you can create and easily maintain a clear picture of customers,
from first contact through purchase and after-sales. In addition, ZOHOCRM provides options and flexibility to integrate and expand the CRM technology into your business environment as your business grows.
Optimize your Marketing
Gives leaders strong marketing segmentation tools and data management features, as well as marketing campaigns and data analysis to increase the effectiveness of your marketing programs. Improve performance and better track key metrics. ZOHOCRM
business software provides a holistic, comprehensive set of marketing capabilities so you can target your customers effectively.
Zoho provides customer information, issue management, service history and support knowledge directly to the desktops of your customer service representatives and supervisors. This gives them the tools for effective and coherent service that improves
profitability and customer loyalty . ZOHOCRM provides a comprehensive service solution that is fully customizable to your business processes and client.
Automation of your sales force
Optimize and automate sales processes and enable salespeople to create a single view of the customer. This helps reduce the sales cycle, increase close rates and improved customer retention. ZOHOCRM business software gives sales professionals
fast access to useful data through its web platform or using the APP for Android or IOS devices.
Our team is passionate and committed. Today, our SAP Business One integration with ZOHOCRM is a succesfull tool to increase sales force performance. Through our knowledge and experience we deliver software architecture design, consulting, business
analysis, system design, development, user training and support worldwide.
We make your Call Center more profitable. Our intelligent search Solutions helps you?
What does a Callcenter need?
Companies today need a Google-like search to optimizing response times and find products with their main features, while at the same time helping your team validate pricing and availability.
Online reports for your call center
This tool has several default reports to help Callcenter supervisors, directors and managers make strategic business deciciones. Examples of our reports are: Most asked items, Most used synonymous, inquieries vs sales, searches without results
and products not found by search.
ERP integration and CALL CENTER solutions
Our experienced engineering team uses validated best practices for Callcenter management and sales force management. We implement our tools taking into account your needs. Our intelligent search is integrated to SAP Business One and can be integrate